Frequently Asked Questions

Cancellation of Service Agreement:

Customer has the right to cancel their monthly subscription within 10 days of activation date and will receive a full refund, less any claims. The Repair Club reserves the right to cancel this agreement at any time, for any reason. In the event this agreement is canceled, you will receive a refund of any un-earned premium, less any repair claims.

Terms and Conditions:

Terms and Conditions for The Repair Club may be found here.

Are there any cancellation fees?

No, you can cancel at any time.

How much am I responsible for service?

You are only responsible for the contracted service fee.

What forms of payment do you accept?

We only accept credit cards since our system is set up for monthly automated billing.

Do you offer yearly subscriptions?

No, we only offer month to month subscriptions.

Can I transfer subscription coverage if I move?

Yes, but you do need to call or email to notify us of your new address.

Can I transfer subscription coverage to new owners of my appliances if I sell them?

Yes, the new owners will have to call us and give us all of their information so we can transfer the subscription coverage.

What happens if my appliance can't be fixed?

If The Repair Club deems your appliance non-repairable and you have had an active subscription for 12 + months then you qualify for a $200 rebate. You must provide proof of purchase of new appliance for the rebate to be processed.

Who do I call when I need service?

You can call us directly at 844-973-6879.

How do I schedule service?

You can either click the login button in the top right corner of your screen and schedule service from your Repair Club portal, or call us directly at (844) 973-6879.

Frequently Asked Questions

Cancellation of Service Agreement:

Terms and Conditions:

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